Frequently Asked Questions
What If I Need to Cancel?
If you cancel before the seven day window, you will receive all funds you have previously paid. If you cancel after the seven day window, you will lose your deposit.
What If You Cancel?
If I cancel for any reason, all of your money is refunded.
Will We Meet Beforehand?
If you would like to! I can hold an in-person consultation before your session if you prefer. We will sign paperwork and go over all the details of your shoot and/or design needs.
Can I Change My Date or Time?
You can, but my availability may not allow for you to keep me as your photographer for your new date or time.
Can We Print Our Own Photos?
Yes! You will sign a print release at the consultation. Your images will be accessed through a private digital gallery that you will be given the password for when all photos have been uploaded. The images ARE under copyright and you are not allowed to distribute them as your own, edit them in any way, or charge money for them.
Do You Keep the Photos?
Yes I do. I retain the rights as the photographer to keep your original images and use them in my portfolio and marketing tools.
Help! I Lost My Photos!
Oh dear! Good thing I keep those originals! Just contact me and I will resend you your images.
Can We Order CD ROMs or Flash Drives?
Sure! If you would like to distribute them to family and friends, just let me know. It is $5 per copy. Please note that your relatives or friends are not allowed to distribute the photos as their own or charge money for them either.
I'm on a budget....
That's okay! We here at Gracie Digital understand that sometimes money is a little tight. That shouldn't mean that you don't have access to beautiful photos! Based on each client's situation, we may choose to offer a lower package price or payment plan. Budget options will vary from client to client. Please keep in mind that this is a gift to those that need it and do not request a lower price if you have no issues affording the full package price.
Do you edit the photos?
Yes I do! Have a blemish you want taken out? Did some silly looky-loo walk into the background of your photo? Not a problem, it will all be edited out for no extra charge!
If you cancel before the seven day window, you will receive all funds you have previously paid. If you cancel after the seven day window, you will lose your deposit.
What If You Cancel?
If I cancel for any reason, all of your money is refunded.
Will We Meet Beforehand?
If you would like to! I can hold an in-person consultation before your session if you prefer. We will sign paperwork and go over all the details of your shoot and/or design needs.
Can I Change My Date or Time?
You can, but my availability may not allow for you to keep me as your photographer for your new date or time.
Can We Print Our Own Photos?
Yes! You will sign a print release at the consultation. Your images will be accessed through a private digital gallery that you will be given the password for when all photos have been uploaded. The images ARE under copyright and you are not allowed to distribute them as your own, edit them in any way, or charge money for them.
Do You Keep the Photos?
Yes I do. I retain the rights as the photographer to keep your original images and use them in my portfolio and marketing tools.
Help! I Lost My Photos!
Oh dear! Good thing I keep those originals! Just contact me and I will resend you your images.
Can We Order CD ROMs or Flash Drives?
Sure! If you would like to distribute them to family and friends, just let me know. It is $5 per copy. Please note that your relatives or friends are not allowed to distribute the photos as their own or charge money for them either.
I'm on a budget....
That's okay! We here at Gracie Digital understand that sometimes money is a little tight. That shouldn't mean that you don't have access to beautiful photos! Based on each client's situation, we may choose to offer a lower package price or payment plan. Budget options will vary from client to client. Please keep in mind that this is a gift to those that need it and do not request a lower price if you have no issues affording the full package price.
Do you edit the photos?
Yes I do! Have a blemish you want taken out? Did some silly looky-loo walk into the background of your photo? Not a problem, it will all be edited out for no extra charge!